Veluna Press sells digital products - interactive works delivered the moment payment clears. Because delivery is instant, all sales are final once a file has been downloaded or opened.

Try before you buy. Letter One is free in full. You can begin reading immediately without an account, card or email address. To unlock the complete letter at no charge, enter your email at checkout and use the reading key we send you; no payment details are required. The reading experience is the same as everything that follows.

If something goes wrong, we fix it. If a file will not download, will not open, or is not the product you paid for, write to us and we will replace it or refund you in full. A broken delivery is our problem, not yours.

Where local law gives you a statutory right of withdrawal for digital goods, that right stands. Buying and downloading immediately is treated as asking us to begin delivery at once, which in most jurisdictions ends the withdrawal period - the same rule that applies to any instant download.

Questions before you buy: letters@velunapress.com. We would rather answer a question than process a refund.